CUSTOMER CARE

I am a small scale business... an army of one!

I design and make everything myself, do all the admin, and pack all the orders, so if you have any queries about my work, please feel free to contact me, I always aim to get back in touch within 24 hours.

PRIVACY & SAFETY

I am committed to maintaining the trust of my customers.

I will never share your personal details, and I will never use your personal information without your permission.

This Privacy Policy will explain the information I collect, how I use it and also how I keep it secure.

 

Types of data I collect...

Cookies -

The platform in which I sell through, in this case Wix.com, uses cookies to collect information. You will never receive any contact from me unless it is in response to an inquiry or for a purchase that you have made, or if you have signed up to my mailing list.

Customer information...

When you purchase an item from me, your name, email and address are stored on my website which is run through wix.com, and they are fully GDPR compliant and keep your details safe.

I will only ever use your contact details for the purpose you have provided them for, which is to post the item you have purchased. I would never share your contact details without your express consent, and only store your purchase information for tax purposes.

WHOLESALE INQUIRIES

I don't generally deal with wholesale as my prices are set fairly for my customers.

However, if you wish to enquire, you are more than welcome to do so.

PAYMENT METHODS

- Credit / Debit Cards